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She's run the same 15-minute meeting since 2001. Here's why she calls it the cure-all for culture.
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4,000 Daily Huddles and Not One Skipped

Almost every leadership team we work with has tried a daily huddle. Most let it drift into a status report, then a formality, then the first meeting cancelled when the week gets busy. The discipline isn't the hard part. The lens is.


Hazel Jackson’s Dubai-based Biz Group has run one every working day since 2001. 8:58am sharp, over 4,000 of them. She trains her team to listen for the trend underneath the number, not the number. "This is not information to tell us what we've done. This is information to tell us what we should be doing." 


I've known Hazel for 20 years. She built Biz Group from a converted watchman's room in Bur Dubai into a 60-person firm serving Emirates Airlines and Jumeirah Group, 33 years of organic growth, no debt, acquired this year by Nema Holding. 


This is the first of three articles alongside our new Biz Group case study.


Kevin

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Biz Group: 33 Years of Human Capability Engineered


New case study: Hazel Jackson turned £500 into a 33-year, debt-free learning company by building disciplines that didn't need her in the room. From the daily huddle to a five-year succession plan, see how Biz Group's culture survived a founder's exit and a values-aligned acquisition intact.

Meeting Mastery for CEOs


A CEO's real job happens in meetings, and dialing in the right agenda before you walk in is what separates the ones worth attending from the ones worth skipping. From "no agenda, no attenda" to the 80/20 split between presenting and deciding, here's how to make every meeting earn its place on the calendar.


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