Share
When your team starts managing the dashboard instead of the customer, you’ve entered the danger zone of unintended leadership.
 ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

The High Cost of Unintended Leadership

I’ve spent thirty years behind the scenes with some of the world’s most remarkable CEOs, and I’ve seen time and again how even the best leaders can lose their grip on growth. 


Most of these tumbles don’t come from a lack of talent or bad intent; they come from "unintended leadership"—where a genuine drive to fix a customer problem accidentally drifts into a hollow obsession with a metric. We set out to make the business better, but by the time that message hits the front lines, the focus has shifted from serving the customer to simply keeping a number on a dashboard from turning red. 


In this week's blog, I want to show you how to spot that drift before it erodes your competitive edge and grounds your growth to a halt.


Kevin

Learn More

How Are You and Your Organization Doing?


Just as high-performance machines require regular maintenance, leaders and their organizations need a consistent 'check-up from the neck up' to ensure long-term health. Revisit this guide to evaluating your mental resilience, leadership development, and strategic execution before your next planning session.

Read More

Know Someone That We Should Be Talking To?


We're adding Advisors located on the West Coast of North America—if you help leaders grow and have coaching or strategy experience, we’d love to connect.


Learn More

Want to Go Deeper?

Resources


Blog

Straightforward articles and advice for leaders of high-growth companies.

Podcast 

Catch up on all of our archived podcast episodes covering topics that really matter to high-growth entrepreneurial companies and CEOs.

Archived Newsletters

Access previous newsletters you may have missed.

Webinars & Interviews


45 Minute Overview of The 4 Forces of Growth


Interview with Quest Global CEO, Ajit Prabhu


Mental Health Webinar


45 Minute Scaling Up Masterclass


Interview with Little Potato Company CEO, Angela Santiago


Books


The 4 Forces of Growth

Your Oxygen Mask First

Scaling Up

Key Tools


Master Plan Template - Our framework is a spectacular, concise document that integrates every important area of Work, Self and Life, as well as core values and sweet spots.

Quarterly Planning Template - Reflect, reset, and plan for the next 90 days.

Free Assessment Tool - Self assess 17 key habits that contribute to business success.


Want Support Bringing Your Strategy to Life?


If you’d like help sharpening your strategy, or building the accountability to execute it—our advisors are here to help. Contact us to start the conversation.

Copyright © 2025 Lawrence & Company, All rights reserved.
You are receiving this email because you opted in at our website or granted permission to Lawrence & Co

Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list.